Our Guarantee

Made in the USA. Guaranteed for Life

All LynchNW manufactured products are Guaranteed for Life. They are designed to be used, and things that are used are susceptible to wear and damage. Should a product fail, or should you be unhappy with it for any reason, we will replace it, or refund you in full.

LynchNW guarantees all shipments we send. Learn more about LynchNW Shipment Protection.

LynchNW Guarantee FAQ'S

WHAT DOES YOUR WARRANTY COVER?
Our lifetime warranty covers any and all manufacturer issues, as well as any damage sustained during intended use (including bent clips, no matter how it happened). Our warranty applies to the original owner/purchaser, but we always do our best to accommodate individual and unique circumstances. Our philosophy is to fully stand behind our product and make the solution for warranty issues as quick and easy as possible. We understand that a customer who isn't happy with a resolution is one who won't be coming back. If one of our parts falls short in any way, please let us know so we can make it right. If you need to warranty a part, please fill out our Warranty Request Form.

I CAN'T FIND MY RECEIPT FOR A PURCHASE FROM LYNCHNW OR AN AUTHORIZED DEALER. CAN I WARRANTY IT?
We understand that you can't keep every receipt. If you can't find a Proof of Purchase, please fill out our Warranty Request Form and we'll consider your situation on a case by case basis. Let us know where you purchased the part, and send a couple photos so we can verify details about the part in question. On occasion, if a part was purchased from an unverified source (eBay, the secondary market, Reddit, etc) there may be a chance it's a clone or a fake, but we can typically tell from photos.

CAN I ANODIZE A PART MYSELF, OR HAVE ANOTHER MAKER ANODIZE/CERAKOTE IT? WILL THAT VOID THE WARRANTY?
Anodizing or Cerakoting the parts will not void the warranty. Please feel free to do that. Modifications that will void the warranty include the intentional removal of material (grinding, engraving, etc) or using heat or flame to try to heat anodize color the part.

CAN I RETURN A KNIFE I ORDERED?
Knives may only be returned for a refund if in unused/new condition or if defective from the factory and must include all OEM packaging and LynchNW and OEM clips.

Warranties, Exchanges & Returns

Counterfeit Disclaimer:

We have recently made the decision to sell on Amazon and Etsy. While our preference is for our customers to buy from our Partners (a list can be found here), or directly from our website, we have seen an increase in LNW parts being counterfeited and cloned and sold on those sites. Because of this, we want to give Amazon and Etsy users the option of buying the real thing, not a cheap fake. Everything we sell was designed by LynchNW and is unique to us. So if you see a part that looks like one of our products but is being sold by a non-Partner seller, know that it is an illegitimate copy and a rip off. When it comes to the counterfeits sold on Amazon and Etsy (often purchased by the resellers off AliExpress or Alibaba), we know that they're often cheaper. When it comes to the counterfeits sold on Amazon and Etsy (often purchased by the resellers off AliExpress or Alibaba), we know that they're often cheaper. But keep in mind the differentiating details: our parts are of original design by us, they're made here in our shop to our specific tolerances by US workers, and they carry a lifetime warranty (valid with proof of purchase).

INTERNATIONAL RETURNS, EXCHANGES, AND WARRANTIES:

Please ship to:

LynchNW 5505 E Broadway Ave Suite 108 Spokane Valley, WA 99212 USA

Please include a detailed note in the package with original order number and as many specific details regarding your request as possible. Once received, we'll email you an invoice for the actual shipping cost to send a new/replacement/exchange product back to you.

Warranty Product
Get a Replacement - Photo May Be Required
Request Warranty Replacement

Exchange Product
Swap Product out for a Different Product
Request Exchange

Return for Refund
Get a Refund and Ship back to LynchNW
Request Return